Neon Pop Reviews

"Neonpop.co.uk" is a neon sign shop that offers a variety of neon signs for home and garden use. The company has received mixed reviews from customers. Some customers have praised the excellent customer service and the attention to detail in the crafting of the signs. They have also appreciated the constant communication from the start of the order process. However, other customers have reported issues with late deliveries, faulty products, and poor customer service. Some customers have also reported that the company has changed its name to Planet Neon due to poor reviews. Please note that this information is based on customer reviews and may not fully represent the company's products and services.

Neonpop.co.uk is a company that specializes in neon signs. The cost of their products can vary, but one customer mentioned spending £350 on a sign. It's important to note that additional costs may apply for shipping, especially for international orders. For instance, a customer who had their sign shipped to Spain incurred an extra charge. The quality and customer service of Neonpop.co.uk have mixed reviews, with some customers praising the craftsmanship of their signs, while others have raised concerns about the quality and customer service. Please consider these factors when making a purchase decision.

Based on the available information, Neonpop.co.uk does not seem to have a clear return policy. Customers have reported issues with faulty products and poor customer service. Some customers have mentioned that they returned their faulty signs via Neon Pop's appointed courier, but the company did not replace the sign and offered a 5% discount for the damage either caused by them or in transit.

Regarding the shipping policy, customers were assured that there would be no problem shipping to Spain and that they should receive the sign within 7-14 days. However, some customers reported that they were still waiting after 12 weeks. It was also mentioned that the company refuses to refund until they receive the item. Please note that this information is based on customer reviews and may not fully represent the company's policies. It is always recommended to contact the company directly for the most accurate information.

Neonpop.co.uk accepts various payment methods. These include credit and debit cards, as well as popular digital wallets like PayPal, Apple Pay, and Google Pay. They also provide payment options tailored to each region. Please note that payment method availability varies across webshops based on country specifications.

Neonpop.co.uk has a 4.1 rating based on 93 customer reviews. 76% of the reviews are 5-star, 3% are 4-star, 2% are 3-star, 1% are 2-star, and 18% are 1-star. Some customers have reported issues with delivery and product quality. For instance, one customer reported that their neon sign arrived in a battered box and did not work even after receiving a new adapter. Another customer reported receiving a faulty sign that developed a problem within weeks of delivery. On the other hand, some customers have praised the company for its excellent customer service and high-quality products. One customer mentioned that their sign was brilliantly crafted and taken care of with great attention to detail. Another customer praised the company for making their lady's dreams come true with a unique gift. However, it's important to note that these are individual experiences and may not represent the experience of every customer.